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Feb. 11, 2024

Money Matters Episode 308- Future of AI in Business: Strategies for Automation and Engagement

Money Matters Episode 308- Future of AI in Business: Strategies for Automation and Engagement

In this engaging episode of Money Matters, Christopher Hensley dives into a morning discussion with Ascend AI Solutions' Mark Anderson and Jnr Asher, straight from Australia. They explore the pivotal role of AI in redefining financial planning and business efficiency across global time zones.

Unveiling the journey of Ascend AI since the ChatGPT era, the dialogue illuminates AI's potential in digital marketing and beyond, offering a peek into the future of AI-driven business solutions and strategies for seamless integration into existing processes.

00:00 - Introduction to Ascend AI Solutions and Guests

03:45 - The Genesis of Ascend AI Post-ChatGPT

08:30 - Leveraging AI for Business Efficiency and Digital Marketing 

15:20 - The Incremental Adoption of AI in Business 

22:10 - Innovative AI Technologies and Solutions for Tax Compliance

29:00 - The Future of AI in Business Operations and Client Engagement

For more information visit: https://ascendaisolutions.com.au/

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Transcript

Junior Asher: Money Matters Podcast Interview

February 8, 2024 . 5:49 PM . ID: 657251461

Transcript


00:00 - 00:02
[speaker unknown]

This conference will now be recorded.


00:03 - 00:08
Christopher Hensley, RICP®

Good, afternoon, everybody, you're listening to Money, Matters, I'm Chris Hensley.


00:08 - 00:12
Christopher Hensley, RICP®

We have a fantastic show lined up for you today.


00:12 - 00:22
Christopher Hensley, RICP®

I've got with us today Mark Anderson and Junior Asher, both from the company Ascend AI Solutions, and usually, I'll give a big intro here.


00:22 - 00:25
Christopher Hensley, RICP®

But I think what I'll do for the intro is kinda shear.


00:25 - 00:37
Christopher Hensley, RICP®

You know, how we met, both junior and Mark are part of a group that I'm on Facebook called check G P T for AI for Financial Advisors, Right.


00:37 - 00:43
Christopher Hensley, RICP®

So, that's how we initially met each other, and this was, I think we're right when that group kinda got started there.


00:44 - 00:54
Christopher Hensley, RICP®

And so, I know you guys, we've been kind of working together for what, it's going to several months now, but it's kinda diving into AI and seeing that move really quick.


00:54 - 01:00
Christopher Hensley, RICP®

But for listeners who are just now getting to know you, I'm gonna share your bio with them so they can get more familiar with you.


01:01 - 01:17
Christopher Hensley, RICP®

Now Mark is the co-founder of us and AI solutions, and as the visionary behind Social Manager, service dedicated to elevating digital marketing for small and medium sized enterprises with a rich background spanning banking, finance, business to business, executive sales.


01:17 - 01:29
Christopher Hensley, RICP®

Junior brings in nine years of specialized experience in financial planning and taxation to ascend AI solutions, holding a bachelor's degree in accounting with a major in financial planning and taxation.


01:29 - 01:33
Christopher Hensley, RICP®

So, gentlemen, welcome both to the show here.


01:35 - 01:35
[speaker unknown]

Thanks.


01:35 - 01:36
[speaker unknown]

Guys, Chris, Awesome.


01:37 - 01:38
Christopher Hensley, RICP®

Absolutely, absolutely.


01:39 - 01:49
Christopher Hensley, RICP®

And so, just that, you know, with your bios there that I think listeners are, can see why we have here on the show here, because there's some financial planning, and there's some AI there, right?


01:49 - 01:51
Christopher Hensley, RICP®

So a little bit of the best of both worlds.


01:51 - 01:53
Christopher Hensley, RICP®

We do have a good bit of listeners.


01:53 - 02:05
Christopher Hensley, RICP®

It's kind of a mix between, you know, just your normal individual people who are interested in retirement and investment planning, and we have a good bit of financial advisors who listen to the show as well.


02:05 - 02:11
Christopher Hensley, RICP®

And so I think they will probably be interested in a lot of the same things that I have.


02:11 - 02:21
Christopher Hensley, RICP®

So let's just start out with what is Ascend AI solutions, and can you share with us kind of the story behind the founding of this company?


02:24 - 02:24
[speaker unknown]

Junior.


02:24 - 02:25
[speaker unknown]

Yeah, Excellent.


02:25 - 02:25
[speaker unknown]

Oh!


02:25 - 02:27
[speaker unknown]

Yeah, I might, I might hop in here.


02:27 - 02:27
[speaker unknown]

Yeah.


02:27 - 02:28
[speaker unknown]

So first of all.


02:28 - 02:34
[speaker unknown]

Thanks Chris, it's, it's, it's been lovely getting to know you and thank you for having us on on this podcast.


02:34 - 02:36
[speaker unknown]

It's a, it's really great to be here.


02:36 - 02:39
[speaker unknown]

So Firstly, Ascend AI solutions.


02:39 - 02:43
[speaker unknown]

So we will founded sort of early 2023.


02:44 - 02:50
[speaker unknown]

Following the release of Chat GBT sort of in late November, know, 22.


02:50 - 03:02
[speaker unknown]

So as as as you and your listeners quite aware, with with ..., it's like the floodgates were open in terms of AI and and what what is possible.


03:02 - 03:10
[speaker unknown]

And, know, I, I still believe to this day, we're only at the tip of the iceberg in terms of what's possible and what we can achieve.


03:10 - 03:19
[speaker unknown]

And so, essentially, Mark and I, you know, we we teamed up, and we also have a team of, of developers as well that work on the Ross.


03:19 - 03:26
[speaker unknown]

But, you know, we're sort of the head of the agency here, but we, we could, we could see off the bat.


03:26 - 03:41
[speaker unknown]

A huge opportunity in terms of what AI can do to, to automate processes within a business, you know, to help streamline things, really, just to make life easier and so, aye.


03:42 - 03:46
[speaker unknown]

I currently work in financial advice as well, still.


03:47 - 03:57
[speaker unknown]

And I saw sort of, I've always been that person, that's always call it a bit lazy, but I'm always looking for ways to make things a bit easier.


03:57 - 04:02
[speaker unknown]

So, you know, when tragic BTK came out, I was straight away.


04:02 - 04:08
[speaker unknown]

One of the first people to start, you know, using it, help with my e-mails using it.


04:09 - 04:17
[speaker unknown]

You know, you know, helped me rewrite things and and you know, all the things that we do with with chatty between now and that sort of more popular.


04:18 - 04:30
[speaker unknown]

But essentially, we teamed up, we're a B2B agency, so, we help businesses implement and manage AI solutions, and basically to help them save time and money.


04:32 - 04:44
[speaker unknown]

In terms of the solutions that we offer, you know, Because we're sort of in a new sort of territory at the moment, we are sort of discovering things as, as we go.


04:44 - 04:48
[speaker unknown]

So, the way that we sort of work with, with businesses and how we've worked with you there.


04:48 - 04:57
[speaker unknown]

Chris, as we've sort of let people come to us and sort of let us know, you know, what are the pain points that you're sort of going through at the moment?


04:57 - 05:05
[speaker unknown]

What sort of things do you feel is really sort of hurting you and really making life difficult for you?


05:06 - 05:10
[speaker unknown]

And let us see if there's a way that we can automate that process will make life easier.


05:10 - 05:24
[speaker unknown]

So, we will look at ourselves as, sort of the the, the experts in the AI side, and so you're the expert in your business, so that combined sort of knowledge can can really help us to do, to do great things.


05:24 - 05:28
[speaker unknown]

So that's a little bit about myself, and also about Ascent AI solutions.


05:29 - 05:31
[speaker unknown]

Yeah, Mark, did you have anything to add, though?


05:33 - 05:38
[speaker unknown]

Look, I can get a good eye everybody on, Mark, so, yeah.


05:38 - 05:39
[speaker unknown]

Thanks for, thanks for having us on.


05:39 - 05:41
[speaker unknown]

I'll give you a little bit of background on myself.


05:41 - 05:42
[speaker unknown]

I guess.


05:42 - 05:47
[speaker unknown]

So, within the Company of Ascend solutions, junior.


05:47 - 05:52
[speaker unknown]

Is more, at the forefront of, the business, is the one that talks to customers.


05:52 - 05:58
[speaker unknown]

Mainly, et cetera, et cetera, are more of a ticket so on, on the, on the older wiser.


05:59 - 06:00
Christopher Hensley, RICP®

What's.


06:01 - 06:02
[speaker unknown]

More technical?


06:02 - 06:02
[speaker unknown]

I?


06:06 - 06:07
[speaker unknown]

Love it!


06:08 - 06:18
[speaker unknown]

I basically know, I basically run the business as far as all the software and our automations go and also deal with Project management.


06:18 - 06:26
[speaker unknown]

So, I'll deal with the developers, and of course as you know, Chris, I've dealt with you with the things that we've implemented for you.


06:26 - 06:31
[speaker unknown]

My background did start in banking, so I'm a finance guy as well.


06:32 - 06:36
[speaker unknown]

I've had it built 12 years in the finance industry.


06:37 - 06:43
[speaker unknown]

Then, I moved on to websites, so I did websites for quite a number of years.


06:43 - 06:53
[speaker unknown]

I had a website agency, which was here in Australia, which was bought out by a larger agency, a number of years ago.


06:54 - 06:58
[speaker unknown]

Then I worked as a manager in a digital marketing agency.


06:58 - 07:10
[speaker unknown]

So I had about a team of about 15 stuff onto me, and they did everything from Google ads, Facebook ads, SEO, websites, directory listings, all that kind of thing.


07:10 - 07:21
[speaker unknown]

So I've got a fairly affiliate good solid background in marketing and how to get yourself out there, and you know, what you need to do to, to attract attract clients.


07:21 - 07:29
[speaker unknown]

So, I mean, obviously, the, look, the number one problem that we still come across with businesses is client acquisition work.


07:30 - 07:34
[speaker unknown]

Everybody, everybody needs to attract clients that.


07:34 - 07:43
[speaker unknown]

So, probably a good percentage of the solutions that we implement would be on the client attraction side.


07:44 - 07:51
[speaker unknown]

And the, the other main part that we would do, as junior was saying, would be just making your life easier.


07:52 - 07:53
Christopher Hensley, RICP®

Love it, I love it.


07:53 - 08:03
Christopher Hensley, RICP®

And I'm going to, you know, share this with listeners, because we've been, I can actually talk about this because we've been working together on this, And so, kind of the process is we were looking for things to automation.


08:04 - 08:05
Christopher Hensley, RICP®

Automate in my practice.


08:05 - 08:11
Christopher Hensley, RICP®

You guys gave an audit where you went in and we're asking me all of these things about my practice.


08:11 - 08:18
Christopher Hensley, RICP®

I know other advisors who are big fans of systematization and automation their ears are gonna hurt with this.


08:18 - 08:24
Christopher Hensley, RICP®

But, you know, what's interesting is, you guys have that financial advisor background, but you're in Australia, right?


08:24 - 08:31
Christopher Hensley, RICP®

So, So, So part of the, the nut that we have to crack here is like, how does that work in different countries and all that stuff?


08:31 - 08:40
Christopher Hensley, RICP®

So, it's been a very interesting process is we've kind of flesh that out and you guys were, were, you know, working with me and helping me on that.


08:42 - 08:48
Christopher Hensley, RICP®

Let's pivot a little bit and talk about something that Mark just mentioned and that's digital marketing.


08:49 - 08:56
Christopher Hensley, RICP®

Client acquisition was one of the things that you just Misha mentioned that most business owners, you know, you gotta be able to get the clients to come in.


08:56 - 09:07
Christopher Hensley, RICP®

In your experience, how is AI transformed the digital marketing landscape, especially for professional services, like accountancy, law, and financial services, as well?


09:09 - 09:12
[speaker unknown]

Me on my thumb, stop start with that one.


09:12 - 09:15
[speaker unknown]

So look, basically it's.


09:17 - 09:21
[speaker unknown]

It's taken the ability to to make to make your life easy.


09:21 - 09:33
[speaker unknown]

So for example, take doing content for, for social media posts That wouldn't, look, I wouldn't recommend just using ...


09:33 - 09:35
[speaker unknown]

To write all your content and all your posts.


09:35 - 09:40
[speaker unknown]

That's not what I'm getting at, but the it can streamline it can give you ideas.


09:41 - 09:50
[speaker unknown]

So typical business owner might might sit there or typical financial plan on what sit there and go No, I've run out of ideas.


09:51 - 09:52
[speaker unknown]

What do I post them on social media?


09:53 - 09:54
[speaker unknown]

What's engaging?


09:54 - 09:57
[speaker unknown]

So you can actually use the Iowa technology, too.


09:58 - 10:11
[speaker unknown]

As a discovery tool, we'll also, to the extent that you can plan out, you know, your next 30 days, you next 60 days, different subjects give ideas for the actual content itself.


10:12 - 10:18
[speaker unknown]

So it's basically especially a goal, and it's like having an extra employee sitting there, helping you along your way.


10:19 - 10:20
Christopher Hensley, RICP®

Love it.


10:20 - 10:20
Christopher Hensley, RICP®

Love it.


10:21 - 10:27
Christopher Hensley, RICP®

Junior, as you guys have, have rolled this out, what roadblocks have come up in the process.


10:29 - 10:40
[speaker unknown]

So you mentioned earlier that, you know, we do the, the AI audit and, and, as I said, we're sort of discovering new territory as we sort of go along.


10:40 - 10:41
[speaker unknown]

So we're sort of learning as we go.


10:42 - 10:56
[speaker unknown]

And in the audit I've, what I've sort of found is, you know, we will do an audit, and we basically are hit with a huge chunk of information, a huge chunk of different processes and different things.


10:57 - 11:01
[speaker unknown]

And so it's almost like, we look at an audit, and we're like, oh, my gosh, OK, where do we start?


11:01 - 11:03
[speaker unknown]

In a way, like, which of all these?


11:05 - 11:15
[speaker unknown]

And so, what we're finding is that it's better, it's kind of better to sort of take a step back, have a look at the order, but then go back and just saying, OK, let's just start with one thing at a time.


11:16 - 11:22
[speaker unknown]

And let's just say, what, what is the most, What is the most valuable sort of process to automate for yourself?


11:22 - 11:26
[speaker unknown]

So where can we start, that's going to save you the most time, the most cost.


11:27 - 11:40
[speaker unknown]

And maybe something that's gonna, that you'll use every day, because, you know, we could easily create, you know, an AI Web chatbot for you on your, on your website, But, you know, how often?


11:40 - 11:41
[speaker unknown]

Are you going to use that?


11:41 - 11:44
[speaker unknown]

You know, for some people, and maybe a lot for others, it may not be.


11:44 - 11:55
[speaker unknown]

So, I think one of the things that we've discovered as we've gone through the process is that, no, just starting, starting out on one thing at a time.


11:55 - 12:00
[speaker unknown]

So, you might look at your business and you might think Js, where do we even start?


12:02 - 12:11
[speaker unknown]

The good thing about the order is we can sort of pick apart all the pieces, but there's sort of no rush to sort of start automating everything at once.


12:11 - 12:15
[speaker unknown]

The great thing about it is that we can just look at one thing at a time and just start there.


12:16 - 12:21
[speaker unknown]

And then we sort of, you know, start with one thing and then, move on to the next thing.


12:21 - 12:22
[speaker unknown]

If there's more, and then we just.


12:22 - 12:23
[speaker unknown]

We just build.


12:23 - 12:24
[speaker unknown]

Build on that, so.


12:26 - 12:42
[speaker unknown]

Yeah, I think one of the roadblocks has sort of been like, trying to understand what, you know, what is actually valuable to businesses and what is actually, uh, you're going to actually save that time and money and, yeah, because we could automate a lot of things.


12:42 - 12:44
[speaker unknown]

But, you know what's actually important, sir?


12:45 - 12:45
Christopher Hensley, RICP®

I love it.


12:45 - 12:46
Christopher Hensley, RICP®

I love it.


12:46 - 12:53
Christopher Hensley, RICP®

So, so, and I know when I have my financial advisor hat on, right, now, a lot of times, you're in the weeds when you're in the business.


12:53 - 13:02
Christopher Hensley, RICP®

So, having, it's just like when we do a financial plan with a client, that process of doing the audit was very valuable and useful to me.


13:03 - 13:05
Christopher Hensley, RICP®

Even the process of just getting the information together.


13:05 - 13:07
Christopher Hensley, RICP®

It's like, Oh, wait, we do all that stuff?


13:07 - 13:08
Christopher Hensley, RICP®

Right?


13:08 - 13:17
Christopher Hensley, RICP®

Like, putting it down, and writing it, and seeing it, So having, you know, a second set of eyes to go in and say, What's the most important thing?


13:17 - 13:21
Christopher Hensley, RICP®

And I like that you mentioned, really just focusing on one thing to start.


13:21 - 13:28
Christopher Hensley, RICP®

I think a lot of times people see it as this big hefty weight that they gotta do everything at once.


13:28 - 13:32
Christopher Hensley, RICP®

So, so, you know, my personal examples, Even that process was, was fantastic.


13:32 - 13:34
Christopher Hensley, RICP®

Yeah, I.


13:34 - 13:39
[speaker unknown]

Was going to also say as well, and, like, it's such an evolving and changing environment, the AI world.


13:39 - 13:47
[speaker unknown]

So what we're discovering is what may not be possible now, You know, in the next couple of months, may be possible.


13:47 - 13:57
[speaker unknown]

So it's sort of an ever, ever evolving, Changing, you can see, you know, updates with, with Open AI and all the things they roll out regularly.


13:58 - 14:05
[speaker unknown]

Our developers are able to sort of run with these changes and come up with new things and new ideas, and so, it's up.


14:06 - 14:14
[speaker unknown]

Yeah, I wouldn't say, you know, completely close your mind off to AI, if you feel like this, a certain process that you can't automate.


14:14 - 14:20
[speaker unknown]

It might be a case of just, wait and see, because, you know, things are things I ever evolving.


14:21 - 14:36
[speaker unknown]

You know, some of the statistics, I say, that AI, You know, it's going to, I can't remember the exact figure, but it's such a big figure, in terms of the revenue that AI will be used in businesses, will use to generate revenue in the future.


14:36 - 14:38
[speaker unknown]

So, it's exciting stuff.


14:38 - 14:43
Christopher Hensley, RICP®

It sure isn't, it's moving so fast, that's a perfect setup for my next question here.


14:43 - 14:50
Christopher Hensley, RICP®

What are some of the most innovative AI technologies: ascend to AI solutions is currently working on.


14:54 - 14:59
[speaker unknown]

Without giving, without giving too much, personal information away.


14:59 - 14:59
Christopher Hensley, RICP®

Right?


15:02 - 15:06
[speaker unknown]

We have a very complex, a very complex situation.


15:07 - 15:09
[speaker unknown]

Not in the US, but in another country.


15:11 - 15:13
[speaker unknown]

Where, where.


15:16 - 15:40
[speaker unknown]

Coming up with a solution for customers of many, many different countries to minimize the taxation, minimize the taxation requirements, and it's, it's basically instead of having instead of having to constantly refer to block lookup and constantly refer to.


15:40 - 15:50
[speaker unknown]

You know, H, H Situations, tax rules and compliance and regulation, it will do, basically, do it all for them.


15:50 - 15:52
[speaker unknown]

And check that it's all compliant.


15:52 - 15:54
[speaker unknown]

Check that follows the regulations.


15:54 - 15:56
[speaker unknown]

Check that it's compliant with the tax laws, et cetera, et cetera.


15:59 - 16:03
[speaker unknown]

Estimating to save at least 20 hours a week.


16:03 - 16:05
Christopher Hensley, RICP®

Wow, that's huge.


16:05 - 16:05
Christopher Hensley, RICP®

That's.


16:05 - 16:06
[speaker unknown]

Huge.


16:07 - 16:10
Christopher Hensley, RICP®

As a business owner, go ahead, junior.


16:10 - 16:10
Christopher Hensley, RICP®

Go ahead.


16:11 - 16:29
[speaker unknown]

Sorry, That was just also going to touch on it as well, See, so, ..., some of your listeners might know about ..., there's a big opportunity in terms of ..., and so, we're also working on some, some solutions around ...


16:29 - 16:30
[speaker unknown]

For different businesses.


16:31 - 16:44
[speaker unknown]

So, you think of a ..., as essentially, it's a, it's an agent, so, it's essentially an AI agent, or an AI employee of yours that you can train on a specific topic or specific knowledge base.


16:46 - 16:50
[speaker unknown]

And obviously, the more powerful the knowledge, the more powerful the the agent will be.


16:51 - 16:52
[speaker unknown]

But the great thing about ...


16:52 - 16:58
[speaker unknown]

Is that they are able to be, you're able to build in functionalities as well.


16:58 - 17:02
[speaker unknown]

So, it's not just, like, the traditional GCT where you ask a question, and it gives you an output.


17:03 - 17:11
[speaker unknown]

But now, with ..., you're able to have things called, like plugins, where you're able to, not only ask a question, but it can also then do things.


17:11 - 17:15
[speaker unknown]

So, book appointments, you know, send an e-mail.


17:15 - 17:20
[speaker unknown]

So, so, these are sort of things up with discovery, with, with ....


17:20 - 17:25
[speaker unknown]

And then, also, we have the ability at the moment, I think most people are only aware that ...


17:26 - 17:32
[speaker unknown]

Just sit on the Open AI store, But there are ways where you can, essentially.


17:34 - 17:36
[speaker unknown]

Jailbreak the ...


17:36 - 17:37
[speaker unknown]

And use it on your website.


17:37 - 17:42
[speaker unknown]

Or, you know, you basically connected to your website.


17:42 - 17:44
[speaker unknown]

So, that's what our developers sort of specialize in, as well.


17:45 - 17:56
[speaker unknown]

But, there's, at the moment, that's, there's a, there's a big opportunity in ..., and, and, and what Marcus was just saying, as well, ..., we will use there as well, sir.


17:57 - 17:58
Christopher Hensley, RICP®

I love it, I love it.


17:58 - 18:00
Christopher Hensley, RICP®

Yeah, I've been using ...


18:00 - 18:00
Christopher Hensley, RICP®

A lot now.


18:00 - 18:15
Christopher Hensley, RICP®

And since they, we have the Enterprise edition, I'm having my assistant will use the same one, and now they've allowed, allowed you to do the at sign, where you can bring multiple ones that do a conversation, so it's, it's just crazy how fast that stuff is moving.


18:16 - 18:25
Christopher Hensley, RICP®

So, and And And, Mark, you know, one of the things you just mentioned was some of the, you know, when you're one of those success stories, is that you're working with these companies that are international.


18:26 - 18:32
Christopher Hensley, RICP®

As a financial advisor, when you, when I hear things like compliance and you guys are speaking my language, right?


18:32 - 18:43
Christopher Hensley, RICP®

Because, because, you know, some of the guardrails, there are companies out there that will help with marketing and help with AI, but if they're not necessarily plugged into the industry, they don't realize that.


18:43 - 18:58
Christopher Hensley, RICP®

We've got, you know, the SEC, we've got compliance, so there's things we gotta do to make it work, So, I love that you mentioned that, because those are big problems, right, Taxation, but also, when you're working with multiple companies, you, that's a lot of ducks, you gotta get in a row, right?


18:59 - 19:01
Christopher Hensley, RICP®

We don't we're bumping towards the end of the show.


19:01 - 19:03
Christopher Hensley, RICP®

We've got about six minutes left.


19:03 - 19:12
Christopher Hensley, RICP®

So, I'd like to ask you, for businesses that are hesitant about adopting AI, what would you say to convince them of its benefits?


19:15 - 19:36
[speaker unknown]

Look, I would say that if you, if you are a financial planner or in the financial world, in a new hesitant about taking this step, as junior said before, don't look at it as this massive, massive, big chunk of changes to your business that you have to implement in the next month.


19:36 - 19:38
[speaker unknown]

Like I said, luck junior said.


19:39 - 19:51
[speaker unknown]

Pick one thing, and run with it, and implement that first thing, and see, see the benefits that it brings to the productivity increases that you have.


19:52 - 19:54
[speaker unknown]

Most of the second part of the question, Chris.


19:55 - 19:58
Christopher Hensley, RICP®

What would you say to convince them of its benefits?


19:59 - 20:00
[speaker unknown]

Oh, that's benefits, OK.


20:00 - 20:07
[speaker unknown]

So, you could look at it in the reverse way, as in what's going to happen to your practice, if you don't?


20:08 - 20:10
[speaker unknown]

Is the way, The way always.


20:11 - 20:11
[speaker unknown]

Good.


20:11 - 20:12
[speaker unknown]

When he had.


20:12 - 20:13
[speaker unknown]

Like.


20:13 - 20:13
[speaker unknown]

That.


20:13 - 20:13
[speaker unknown]

Yeah.


20:13 - 20:14
Christopher Hensley, RICP®

Like that.


20:15 - 20:15
Christopher Hensley, RICP®

You.


20:15 - 20:15
[speaker unknown]

Know.


20:15 - 20:21
Christopher Hensley, RICP®

If you're competing with other advisors out there, you know, and you're a small company.


20:21 - 20:27
Christopher Hensley, RICP®

This is a leverage point for you, so, you know, I totally agree get on board.


20:29 - 20:30
Christopher Hensley, RICP®

Good.


20:32 - 20:32
Christopher Hensley, RICP®

Yeah.


20:32 - 20:33
[speaker unknown]

Sorry, Yeah.


20:33 - 20:36
[speaker unknown]

Yeah, so um, look at it.


20:36 - 20:38
[speaker unknown]

We've actually developed a ...


20:40 - 20:44
[speaker unknown]

Look a bit of a shameless plug here But essentially we've created a ...


20:45 - 21:01
[speaker unknown]

That any business owner can, can login to and you simply type the name of your business or your industry and the GBT with designed will then give you a whole bunch of ideas and solutions that you might be able to implement in your in your business.


21:01 - 21:13
[speaker unknown]

I've also made the DPT so that it will provide you with links to two types of websites or platforms that you can you can start to use tools that you can start to use straightaway.


21:13 - 21:13
[speaker unknown]

So.


21:15 - 21:15
[speaker unknown]

Yeah.


21:15 - 21:22
[speaker unknown]

So, yeah, like, yeah, it's, it's, just start with one little thing would just stop 1 at 1 thing at a time.


21:22 - 21:26
[speaker unknown]

Don't worry about in a massive change, like one, per se.


21:27 - 21:29
[speaker unknown]

You know, we can just, we can just start with there, but yeah.


21:31 - 21:38
[speaker unknown]

I think just getting to know what is possible, having an idea of what might be possible might be a good place to start.


21:38 - 21:42
[speaker unknown]

So you can use LGBT to find out information.


21:42 - 21:45
[speaker unknown]

Or you can just, you can even just go into chat to PT as well.


21:46 - 21:51
[speaker unknown]

But the way we've designed our GBT, sort of, it's more tailored to any business owner.


21:51 - 21:54
[speaker unknown]

So, It's free to use, so I.


21:54 - 22:00
Christopher Hensley, RICP®

Love it, and how would, how would somebody who's interested in Finding out about that, get in touch with you guys?


22:02 - 22:03
[speaker unknown]

Yeah, Definitely.


22:03 - 22:06
[speaker unknown]

So, we've, we have a website.


22:06 - 22:09
[speaker unknown]

So Ascend AI solutions dot com dot I use our website.


22:10 - 22:15
[speaker unknown]

You can also type in a send AI solutions on the GP taste store.


22:15 - 22:19
[speaker unknown]

And I'm sure you'll, you'll see all our GVT there.


22:20 - 22:36
[speaker unknown]

At the moment, we, we do have Social, so Facebook and Instagram, as well as send AI solutions is, is that, uh, That's probably the best places is on our website, because there's a function to book a call with us And, and contact us directly.


22:36 - 22:37
[speaker unknown]

What would you say that's why?


22:39 - 22:39
[speaker unknown]

Yeah?


22:39 - 22:41
[speaker unknown]

Absolutely, website number one.


22:42 - 22:42
Christopher Hensley, RICP®

Fantastic.


22:42 - 22:51
Christopher Hensley, RICP®

Now, if you're driving and you're listening to this, don't pull the car over because it's going to be in the podcast notes as well, So, we'll point you there will give you the links to get to it.


22:51 - 22:56
Christopher Hensley, RICP®

And As junior mentioned, You could just type it into the chat GPG stores.


22:56 - 22:59
Christopher Hensley, RICP®

If you're a user, it'll come up and you'll you'll be able to use it.


22:59 - 23:02
Christopher Hensley, RICP®

There were bumping right here towards the end of the show guys.


23:02 - 23:06
Christopher Hensley, RICP®

What have I forgot to ask you that you'd like to share with listeners?


23:08 - 23:16
[speaker unknown]

Oh, look, I would, I would just say, and it's more related to the last question, don't be scared embrace.


23:18 - 23:19
[speaker unknown]

So, don't don't get left behind.


23:20 - 23:21
[speaker unknown]

It's, it's happening.


23:21 - 23:28
[speaker unknown]

It's, it's absolutely 100% going to drive business in the next 1, 2, 3, 4 years.


23:28 - 23:29
[speaker unknown]

It's all heading.


23:29 - 23:29
[speaker unknown]

That way.


23:29 - 23:33
[speaker unknown]

We all will know that we all understand that don't be reluctant.


23:33 - 23:44
[speaker unknown]

That'd be one of these people, and I didn't get a, You know, I didn't get a website for 15 years, and got left behind, or didn't join social media until 10 years later.


23:46 - 23:47
[speaker unknown]

Do it now.


23:47 - 23:53
Christopher Hensley, RICP®

I love it, I love it, Mark, I'm laughing because I remember people like, Oh, I'm not going to do e-mail or I'm not gonna get on the internet.


23:53 - 23:55
Christopher Hensley, RICP®

Like, Alright, well, we're how that were that gets you.


23:57 - 23:59
Christopher Hensley, RICP®

Guys, thank you so much for being on the show.


23:59 - 24:00
Christopher Hensley, RICP®

We're right here at the end.


24:00 - 24:03
Christopher Hensley, RICP®

Have a great evening there.


24:04 - 24:05
[speaker unknown]

I appreciate so.


24:05 - 24:05
[speaker unknown]

Much.


24:05 - 24:06
[speaker unknown]

Thanks, Chris.

Mark Anderson Profile Photo

Mark Anderson

Co-Founder

Guest Bio: Mark Anderson

Join us on [Podcast Name] as we welcome Mark Anderson, the dynamic Co-Founder of Ascend AI Solutions and the driven force behind Social Manager. Mark brings a unique blend of expertise and passion to the table, making him a fascinating guest for our upcoming episode.

Background & Career Journey
Mark's journey is a testament to his versatility and dedication. Starting in the Banking and finance sector, he transitioned into B2B executive sales, excelling in IT and Telecommunications. His most recent accomplishment was leading a team at a major Australian digital marketing company. This diverse experience has shaped Mark into a multifaceted professional with an in-depth understanding of various industries.

Social Manager: A Personal Venture
Mark's entrepreneurial spirit is best showcased through Social Manager, a venture born from his desire to offer exceptional, personalized digital marketing services to small and medium-sized businesses, particularly in the Professional sector. As a hands-on owner and operator, he ensures that each campaign is meticulously tailored to meet the unique needs of his clients. More recently, Mark has teamed up with Junior Asher to co-found a new venture in the AI space - Ascend AI Solutions.

Expertise in Professional Services
His expertise isn't just limited to digital marketing. Mark has a special knack for assisting professionals in Accountancy, Law, Real Estate, Brokering, Finance, Insurance, Financial Planning, Medical, and Allied Health. With over a deca… Read More

Jnr Asher Profile Photo

Jnr Asher

Co Founder - Ascend AI Solutions

With a bachelor or accounting majoring in financial planning and taxation I have over 9 years of experience in the financial planning sector in Australia. I've seen the many pain points that financial advisors face and have teamed up with an experience team of AI developers to deliver solutions to advisors, improving efficiency, saving cost and elevating the client experience.